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(i) Name and explain the principle of management which requires judicious application of penalties by the management.

(ii) Name and explain the technique of scientific management which helps in establishing interchangeability of manufactured parts and products.

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(i) The name of this principle of management is ‘Discipline’. Discipline is essential for any successful work performance. Fayol considers discipline to mean obedience, respect for authority, and observance of established rules. Discipline can be established by providing good supervision at all levels, clearly explaining the rules, and implementing a system of reward and punishment. A manager can present a good example to his subordinates by disciplining himself.

(ii) The name of this technique of scientific management is ‘Standardisation of Work’. Standardisation means setting standards for different factors, after due deliberation. For example, the amount of work to be done by a worker in a day may be standardised. In other words, the worker is expected to do the standard amount of work everyday. In the same manner standards may also be set for raw materials, machines and tools, techniques, conditions of work, etc.

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