Good Governance aims to replace traditional public administration riddled with corruption and redtapism and to make it more citizencentric, responsible and responsive. The core values of good governance include efficiency, inclusiveness, being consensus-oriented, transparency, accountability, etc. Specific programmes aimed at good governance include setting up of Lokpal and Lokayuktas, Creating of Citizen’s Charters, Right to Information Act, institutional mechanisms like NHRC, NCW, etc.
E-Governance is one of the most important aspects of good governance. It involves the employment of Information and Communications Technology (I.C.T) to facilitate efficient and instant transmission and processing of information as well as storing and retrieval of data. Thus, e-governance helps to implement core values of good governance such as transparency, effectiveness, accountability and participation of citizens.