I agree with this statement. E-governance refers to the use of Information and Communications Technology (I.C.T) to carry out the varied and complex aspects of governance and of citizen’s expectations.
Large scale digitisation of records enables easy and reliable access over the internet.
E-governance helps in increasing the geographical and demographical reach of the government. Efforts have been made at various levels to improve the delivery of public services and simplify the process of accessing them. The objective of National e-Governance Plan is to bring public services closer to the people i.e., make them citizen centric.
