Question

Comprehension

Direction: Please read the following passage and answer the questions

Organizational change is a complex and continuous process, having several sequential aspects. In the process of planned change, several actors are involved — the corporate management, the external consultant(s), the counterpart, the implementation team, the chief implementer, and the task forces. Every actor performs specific functions.

The investment of time and energy in the process work in the beginning helps to smoothen progress on task achievement later. The implementation of change is itself a complex process and requires a great deal of attention. Planning is followed by action, leading to the institutionalization and stabilization of change. The monitoring of progress is necessary and forms a small feedback loop in correcting action.

There is always resistance to any change being introduced. Sometimes resistance plays a positive role in warning the organization of possible consequences. Generally, resistance is caused by various kinds of fear and lack of attention to the actual process. Effective strategies for coping with resistance can be achieved by understanding and dealing with the sources of resistance.

In the process of planned change, who plays an important role?

a) Corporate Management

b) Consumers

c) External consultant

d) Implementation team

e) Chief implementer

Choose the correct answer from the options given below:

1. b, c, d and e
2. a, b, d and e
3. a, c, d and e
4. a, b, c and d

Answer 1

Correct Answer - Option 3 : a, c, d and e

As per first paragraph of the comprehension:

• Organizational change is a complex as well as continuous process, that follows a number of steps in sequential manner.
• In case of a planned change in any organization, a number of stakeholders are involved.
• Each stakeholder has a definite/ specific role in bringing change.
• Those involved stakeholders are:
  • the corporate management.
  •  the external consultant(s).
  •  the counterpart.
  •  the implementation team.
  •  the chief implementer, and
  •  the task forces. 

Conclusion: change in any organization is a continuous process, which is brought about by the help of a number of people, who play a specific role in bringing those changes. From this discussion it is clear that option (3) is correct.