Rita went to a clothing store to buy a dress for her mom. As Rita entered the store, she was immediately greeted by a staff associate, Mona who also asked about her requirements and showed Rita different ranges of clothes and briefly detailed the store’s current offer: buy 2 and get 55% off.Rita continued looking for various options then after finalizing a dress she asked Mona if the alteration could be done in the store itself to which Mona replied, “Yes, alteration could be done which may take 2 working days but once it is done we will not accept returns or exchanges of the dress”. Rita agreed to the same and decided to buy the blue dress. When Rita started heading towards the billing counter, Mona reminded her of the offer: buy 2 and get 55% off; however, Rita declined that offer.The total purchase amount was Rs. 1500. Rita was given different payment options: UPI, Net Banking, Credit Card, and Cash payment. Rita chose to make payment through cash and passed a bill of Rs. 2000. Mona paid her the change of Rs. 500 back and greeted her with a thank you note.