Question

'Caro', a car manufacturing company was manufacturing high cost, good quality luxury cars. For the last few years, the company was not earning good profits as the demand for the cars was very low.

Chief Executive Officer of the company, Piyush had a meeting with the Production and Sales Managers to discuss how to increase the revenue of the company. They found that nowadays instead of purchasing luxury cars people prefer to have such cars on rental basis. So they decided to start 'Car rental service'. The Production Manager also suggested that as these cars were sophisticated and each spare part was very costly it would be better to provide these cars for rental service along with trained drivers so that there would be less wear and tear. Piyush agreed and a training unit was started. Two of the available cars were used for training the drivers. People were very happy as they were getting these cars on rental basis with trained drivers. The idea was a big hit and the company was able to surpass its profit targets of the last 20 years.

(a) Identify and explain the method of training given by 'Caro' to its drivers.

(b) Also, state any two advantages the drivers will get after this training.

Answer 1

(a) The method of training given by 'Caro' to its drivers can be identified as "On-the-job training" or "Practical training". This involves training the drivers while they are actually performing their job tasks, such as driving the luxury cars provided by the company. The drivers learn by doing, under the guidance of experienced trainers or supervisors.

(b) Two advantages the drivers will get after this training are:

1. Enhanced skills and competence: Through on-the-job training, the drivers will gain practical experience and develop the necessary skills and competence required to operate and handle the sophisticated luxury cars effectively. They will become more proficient in driving and handling the cars, as well as in providing excellent customer service.

2. Confidence and job satisfaction: Training on the job allows drivers to gain confidence in their abilities as they acquire hands-on experience in driving the luxury cars. This confidence boosts their morale and job satisfaction, leading to increased motivation and better performance in their roles.